Coronavirus Cancellation policy.
In the event that we are forced to cancel a retreat due to Dutch government coronavirus restrictions, we will move your booking to alternative retreat date ie will will not be providing refunds. Up to date official information can be found here
We require a deposit to confirm a booking, where travel is within 60 days of booking full payment is required.
Confirmation of booking
Once a booking has been confirmed a confirmation email will be sent to you along with additional retreat information.
Your final invoice will be sent to you 10 weeks before departure. Payment of the balance is due no later than 56 days prior to departure.
Deposit and full payment can be made by credit card, debit card or paypal.
Booking check-list – Please ensure you are aware of the following important issues before booking an Inwardbound Retreat:
Insurance covering you on your itinerary is mandatory for all customers on all Inwardbound Retreats. You must declare any pre-existing medical conditions to your insurers and ensure you receive written confirmation that any pre-existing medical conditions are fully insured. We advise you to obtain travel insurance as soon as you book, that will cover you for unforeseeable circumstances such as illness or injury that might result in you not being able to take part in your retreat.
A copy of your insurance policy detailing policy validity dates, cover and names of those insured must be emailed to us prior to departure.
All travellers must have passport valid for at least 6 months from the date the retreat ends.
Travellers must obtain entry visas for the destination if required.
Fitness and Ability
It is imperative for everyone’s sake that you are healthy and able to participate in our retreats. Please ensure you have read the retreat literature and you are healthy enough to complete the retreat.
It is your responsibility to book flights and arrive on time at the meeting point. If you are on the recommended flight, we will arrange transport from Schiphol Airport to the retreat centre. If you are on another flight, it is your responsibility to arrange transport to the retreat centre.
Please not that we do not promote the consumption of a psychoactive substance, or supply a psychoactive substance. We offer a retreat service for people who have decided they want to partake in a psychedelic experience for which they have taken personal responsibility for, and who have obtained a psychoactive substance externally from a third party.
Advertised facilitators for each programme are liable to change without notice. We guarantee at least one female and one male facilitator and at least 1 facilitator per 4 programme participants.
Our consultation will be charged at a rate of 150 euro. In the event that you are not suitable for the retreat, or decide not to come on the retreat after the consultation, you will be refunded your deposit minus 150 euro for the consultation.
PLEASE READ CAREFULLY:
Inwardbound accepts bookings subject to the following conditions:
You are responsible for fully disclosing your medical history to us. We do not accept anyone on our retreats with a history of psychosis, schizophrenia, bi-polar or personality disorders.
- TO SECURE YOUR BOOKING
(Please refer to Section 13 Late Bookings)
To secure a booking Inwardbound requires a completed booking form and the necessary deposit.(Full payment for travel within 56 days.) Clients booking will be deemed to have agreed to the following three conditions:
- a) they have read and accepted our Booking Conditions and general information pages, contained on our website and other related documents Inwardbound posted or emailed the client.
- b) they appreciate the risks involved in psychedelic therapy and the use of psilocybn.
- c) they do not suffer (or has ever suffered) from any pre-existing medical condition which may prevent them from actively participating in the retreat.
A booking is accepted and becomes definite only from the date Inwardbound receives your deposit payment. It is at this point that a contract between Inwardbound and the client comes into existence. Before your booking is confirmed and a contract comes into force, Inwardbound reserves the right to increase or decrease prices.
Inwardbound reserve the right to decline any booking at their discretion.
- PAYMENT FOR YOUR RETREAT
The balance of all monies due, including any surcharges applicable at that time, must be paid to Inwardbound not later than 56 days before departure. In the case of non-payment of the balance by the due date Inwardbound reserves the right to cancel your booking and cancellation charges will apply.
- IF YOU CHANGE YOUR BOOKING
If a client is unable to travel, in certain circumstances which Inwardbound considers reasonable, the booking may be transferred to another date. If a transfer is allowed an administration charge of €60 will be made if Inwardbound is advised up to 90 days before departure or €100 per person if less than 90 days before departure, plus any extra charges levied by suppliers.
- IF YOU CANCEL YOUR BOOKING
Should the client wish to cancel, cancellation charges will be imposed. These are calculated from the day written notification is received by Inwardbound as a percentage of the total retreat price, including surcharges, as shown below:
- a) 90 and more days before departure – retention or transfer of deposit. Deposits are non-refundable however, if you cancel more than 90 days before departure we will allow you to transfer your deposit to another retreat. You are only permitted to move your deposit once, should you cancel a second time your deposit will be retained.
- b) 56-89 days before departure – retention of deposit.
- c) 55-42 days before departure – retention of 30% of the total retreat price
- d) 41-28 days before departure – retention of 60% of the total retreat price
- e) 27-14 days before departure – retention of 90% of the total retreat price
- f) Less than 14 days before departure – retention of 100% of the total retreat price
6. IF YOU HAVE A COMPLAINT
Should the client have a complaint about any of the retreat arrangements, the client must tell Inwardbound’s representative at the time. It is only if Inwardbound know about problems that there will be the opportunity to put things right.
- PASSPORTS,VISAS AND VACCINATIONS
Clients are responsible for arranging, and must be in possession of a valid passport and entry visas required for the whole of their journey.
- TRAVEL AND CANCELLATION INSURANCE
Clients together with their personal property including baggage are at all times solely at their own risk. Clients are wholly responsible for arranging their own insurance. Clients are responsible for ensuring that they are in possession of private Travel Insurance with protection for the full duration of the retreat in respect of at least medical expenses, injury, death, repatriation, cancellation and curtailment, with adequate cover. Clients making their own arrangements should ensure that there are no exclusion clauses limiting protection for the type of activities included in their retreat.
- RETREAT PARTICIPATION
You acknowledge and agree that concerning your medical welfare Inwardbound has a duty to you and to the other participants and, as such, if the Inwardbound reasonably believes that you are not sufficiently mentally and physically prepared to take part in the retreat, Inwardbound may decline or cancel the booking at any time at their complete discretion without refund or recompense if:
- any medical problem or disability is disclosed on the medical declaration form;
- any medical problem or disability is disclosed after the medical declaration form is submitted but before the departure date;
iii. any medical problem or disability is not disclosed; provided that in our belief such medical problem or disability is likely to endanger your health and safety and/ or the health and safety of anyone else participating in the retreat.
Clients agree to accept the authority and decisions of Inwardbound’s employees and agents whilst on retreat with Inwardbound. If in the opinion of any such person(s) or any other person in a position of authority (such as, for example, an airline pilot or hotel manager), the health, level of fitness or conduct of a client at any time before or during a retreat is endangering or appears likely to endanger the health or well being of the client or any third party or the safe, comfortable or happy progress of the retreat, the client may be excluded from all or part of the retreat without refund or recompense. Where a client is excluded, Inwardbound will have no further responsibility towards them (including any return travel arrangements) and we will not meet any expenses or costs incurred as a result of the exclusion. In the case of ill health, Inwardbound may make such arrangements as it sees fit and recover the costs thereof from the client. If a client commits an illegal act (including, for example, causing any damage) the client may be excluded from the retreat and Inwardbound shall cease to have responsibility to/for them as above. No refund will be given for any unused services. When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. You should ensure you have appropriate travel insurance to protect you if this situation arises.
If you have any medical condition or disability which may affect your active participation in your retreat or the retreat arrangements of any other person or have any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the proposed retreat and/or making the booking. In any event, you must give us full details at the time of booking and whenever any change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your active participation in your retreat or the retreat arrangements of any other person develops after your booking has been confirmed.
We reserve the right to make changes to and correct errors in advertised prices at any time before your retreat is confirmed. We will advise you of any error of which we are aware and of the then applicable price at the time of booking. Once the price of your chosen retreat has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause, in the event of any change in our transportation costs or in dues, taxes or fees payable for services.
No surcharge will be imposed less than 20 days before the start of your retreat and no refunds will be made during this period either. If variations occur before that time, we will absorb or retain a total amount up to the equivalent of the first 2% of your invoiced retreat cost. For variations greater than 2%, we will still absorb the first 2% in the case of increases, but will not retain it from refunds.
If we impose a surcharge which means paying more than 10% of your retreat price, you will be entitled to cancel your retreat with a full refund of all monies paid to us except for any premium paid for amendment charges or alternatively to purchase another retreat from us as referred to in clause 12 “If we change your retreat”. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel or purchase an alternative retreat where applicable. If you do not do so, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the retreat.
Please note that retreat arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your retreat due to contractual and other protection in place.
- IF WE CHANGE YOUR RETREAT
While Inwardbound will do its best to operate all retreats as advertised, it reserves the right to change and correct errors in any of the facilities, services, prices or itineraries described in any brochure and/or on our website at any time before or after your booking is confirmed.
Most changes are minor. Occasionally, we have to make a significant change. If a significant change has to be made, Inwardbound will inform the client as soon as reasonably possible, if there is time before departure.
For “Guaranteed Departures”, we promise not to make any significant changes to the itinerary unless we are forced to do so by force majeure (see clause 14) or other factors outside our control such as flight cancellations.
A significant change is a change made before departure which we can reasonably expect to have a major effect on your retreat. Significant changes are likely to include the following changes when made before departure; a change of the outward or return international flight departure time to/from the Netherlands or of the duration of your retreat(excluding international flights) of 12 or more hours, a change of the departure airport, a major itinerary re-routing.
If advised of a significant change before departure the client will have the choice of accepting the changed arrangements (at additional cost if applicable), purchasing another available retreat from Inwardbound (paying or receiving a refund in respect of any difference in price) or cancelling the retreat with a full refund of all monies paid to us. If we have to make a significant change before departure we will as a minimum, where compensation is due, pay you the compensation payments set out in the table below depending on the circumstances and when the significant change is notified to you or your travel agent subject to the following exception. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where we are forced to make a change as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care. Such circumstances are likely to include those listed in clause 14 “Force Majeure”. No compensation will be payable and the above options will not be available where a change is a minor one. We regret we cannot meet any visa or similar costs in the event of any change or cancellation by us. Similarly, as you are advised only to book fully flexible connecting transport and other arrangements (such as pre or post retreat accommodation) which can be cancelled or changed without charge, we cannot pay any cancellation, amendment or other charges you may incur in relation to any arrangements which you have to change or cancel as a result of any change to your retreat.
Period of notification given Compensation to you per person:
More than 42 days: Nil
41-28 days: €20
27-14 days: €30
13 days-date of travel: €40
Very rarely, we may be forced by “force majeure” (see clause 14) to change or terminate your retreat after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result.
- IF WE CANCEL YOUR RETREAT
Inwardbound reserves the right to cancel a retreat in any circumstances but will not cancel a retreat less than 6 weeks before the start of the retreat except for force majeure (see clause 14), consolidation / cancellation of retreats where minimum numbers have not been achieved or the client’s failure to make all payments (including the final balance and any surcharge) when due. Please note , except for “Guaranteed Departures”, our retreats require a minimum number of participants to enable us to operate them. If any retreat does not have the minimum number of participants required to make it commercially viable, we are entitled to cancel it. We will notify you of cancellation for this reason not less than 6 weeks before the start of your retreat.
For “Guaranteed Departures”, we promise not to cancel your retreat unless we are forced to do so by force majeure (see clause 14) or other factors outside our control such as flight cancellations. If we have to cancel, we will tell you as soon as possible. If there is time to do so before departure and the cancellation does not result from your failure to pay, we will offer you the choice of purchasing an alternative retreat offered as a result of consolidation or another available retreat from Inwardbound (in either case, paying or receiving a refund in respect of any difference in price) or receiving a full refund of all monies paid to us excluding Annual Insurance premiums if applicable. We regret we cannot meet any visa, vaccination or similar costs in the event of any change or cancellation by us. Similarly, as you are advised only to book fully flexible transport and other arrangements which can be cancelled or changed without charge, we cannot pay any cancellation, amendment or other charges you may incur in relation to any transport or other arrangements which you have to change or cancel as a result of the cancellation of your retreat.
In addition, we will as a minimum, where compensation is due, pay you the compensation set out in the table in clause 12 above depending on the circumstances and when the cancellation is notified to you or your travel agent subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care (such circumstances are likely to include those listed in clause 14 “Force Majeure”) or (2) we have to cancel because the minimum number of participants necessary for us to operate your retreat has not been reached (see above). No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time).
- FORCE MAJEURE
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any injury, damage, loss or expense of any nature as a result of “force majeure”. In these conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include whether actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, disease, fire and all similar events outside our control.
- OUR RESPONSIBILITY FOR YOUR RETREAT
Clients bookings are accepted on the understanding that they appreciate the possible risks inherent in psychedelic therapy and the use of psilocybin and that they undertake the retreats featured in our programme at their own volition.
(i) Our obligations, and those of our suppliers providing any service or facility included in your retreat, are to take reasonable skill and care to arrange for the provision of such services and facilities and, where we or our supplier is actually providing the service or facility, to provide them and to do so with reasonable skill and care. You must show that reasonable skill and care has not been used if you wish to make any claim. Standards of, for example, safety, hygiene and quality vary throughout the retreat. Sometimes these standards will be lower than those which would be expected to be found in the Republic of Ireland. The services and facilities included in your retreat will be deemed to be provided with reasonable skill and care if they comply with any local regulations which apply, or, if there are no applicable local regulations, if they are reasonable when compared to the local standards and customs.
(ii) Where the client does not suffer personal injury, Inwardbound accepts liability should any part of the retreat arrangements booked with Inwardbound not be supplied as described on the website or any other company material. In such a case, Inwardbound will pay reasonable compensation if the clients enjoyment of the retreat arrangements has been adversely affected but will pay no compensation if there has been no fault on the part of Inwardbound or its suppliers and the reason for the failure in the retreat arrangements was the client’s fault, the actions of someone unconnected with the retreat arrangements or could not have been foreseen or avoided by Inwardbound or its suppliers even if all due care was exercised.
(iii) For claims which involve death or personal injury as a result of an activity forming part of your retreat, we accept, and will only have, liability subject to paragraphs (iv) and (v) below should we or our suppliers fail to satisfy the obligations detailed in paragraph i) above. If we have liability, we will, subject to paragraphs (v) and (vi) below, pay you reasonable compensation.
(iv) We have liability in accordance with paragraphs (ii) and (iii) above and subject to paragraphs (v) and (vi) below except where the cause of the failure to provide, or failure in, your retreat or any death or personal injury you may suffer is not due to any fault on our part or that of our servants, agents or suppliers, because it is either attributable to you, or attributable to someone unconnected with your retreat and is unforeseeable or unavoidable, or is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which neither we, nor our servants, agents or suppliers could have foreseen or forestalled.
(v) If any international convention applies to or governs any of the services or facilities included in your retreat arranged or provided by us, or provided by any of our suppliers, and you make a claim against us of any nature arising out of death, injury, loss or damage suffered during or as a result of the provision of those services or facilities, our liability to pay you compensation and/or the amount (if any) of compensation payable to you by us will be limited in accordance with and/or in an identical manner to that provided for by the international convention concerned (in each case including in respect of the conditions of liability, the time for bringing any claim and the type and amount of any damages that can be awarded). International Conventions which may apply include: in respect of international air travel, the Warsaw Convention 1929 (including as amended by the Hague Protocol of 1955 and by any of the additional Montreal Protocol of 1975) or the Montreal Convention 1999; in respect of rail travel, the Berne Convention 1961; in respect of carriage by sea, the Athens Convention 1974; in respect of carriage by road, the Geneva Convention 1973; and, in respect of hotels, the Paris Convention 1962. For the avoidance of doubt, this means that we are to be regarded as having all benefit of any limitations of compensation contained in any of these Conventions or any other international conventions applicable to your retreat. If your baggage is lost, damaged or destroyed in any circumstance not subject to an international convention the maximum amount of compensation we will pay you will be €300. This sum will be assessed with reference particularly to your loss and the extent to which this has required you to purchase replacements.
(vi) You must, if we are adjudged to have, or if we accept, liability for a claim that you make, assign to us any rights that you may have against any of our servants, agents or suppliers which is in any way responsible for the failure of your retreat or any death or personal injury you may suffer. You must also cooperate with us in any claim we choose to bring against any third party which we, in our discretion, deem to be so responsible.
(vii) Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss, damage, personal injury or death which you suffer arising directly or indirectly from any aspect of your retreat.
(viii) Should you choose to participate in any activities that are not part of the Inwardbound itinerary, you do so at your own risk.
(ix) Should you choose to extend your stay and remain in the destination country after the Inwardbound retreat has finished you do so at your own risk.
- LATE BOOKINGS
We emphasise the importance of making a booking at the earliest opportunity, because of the small group nature of our retreats.
For bookings received within 6 weeks of departure we reserve the right to pass on any extra costs incurred. For bookings received within 6 weeks of departure the Contract between Inwardbound and the Client comes into existence once full payment has been made and received by Inwardbound